Best practices — What we can learn from others

Help working taxpayers get the EITC they've earned. Here, you will find best practices from some of our partners

  • Financial institution
  • Educational institution partners
  • Governmental agency partners
  • Volunteer and community organizations
  • Large employers

Best practices from financial institution partners

  • Share stories (sanitized to protect privacy) about customers who used their EITC to create assets
  • Promote the EITC as part of initiatives to support low to moderate income individuals, such as low-income asset building (Individual Development Accounts), and programs to reach unbanked taxpayers and those using non-banking financial companies (NBFC)
  • Electronically provide Publication 962, Life's a little easier with EITC PDF, to customers
  • Offer free financial literacy classes
  • Sponsor or participate in virtual or face-to-face financial fitness fairs

Best practices from educational institution partners

  • Feature EITC information on school’s financial aid website
  • Promote EITC to working students with children through virtual and actual bulletin boards, flyers, student newspapers, etc.
  • Electronically distribute EITC flyers such as IRS Publication 962, Life's a little easier with EITC PDF, to schools in low- to moderate-income areas
  • Promote EITC information at public events such as KIDS COUNT® conferences
  • Promote EITC as part of initiatives to support low- to moderate-income students, such as Upward Bound and Educational Opportunity Centers programs
  • Offer incentives to students volunteering at free income tax assistance sites
  • Offer incentives to accounting students making community presentations about EITC and other tax benefits for low-income taxpayers
  • Offer incentives to advertising and marketing students creating outreach and awareness campaigns for local EITC coalitions

Best practices from governmental agency partners

  • Include EITC messages with public assistance checks or tribal payments
  • Include EITC messages with Forms 1099 issued for tax refunds, unemployment compensation, miscellaneous income, etc.
  • Include EITC messages in state, county and municipal employees' Forms W-2
  • Coordinate EITC communication activities among state, regional, county, municipal and tribal agencies
  • Collaborate with other partners to promote state and municipal earned income tax credits, where applicable, in conjunction with the federal credit
  • Place EITC information on public transportation vehicles and at bus stops
  • Encourage public utilities to include EITC messages in the bills for peak usage months
  • Engage incumbent politicians’ first spouses in communication activities

Best practices from volunteer and community organizations

  • Coordinate with local EITC coalitions
  • Work with children's advocacy groups and legal services agencies to promote EITC to their clients
  • Make EITC a part of asset building workshops
  • Host educational events for human resources personnel
  • Partner with philanthropic organizations such as Habitat for Humanity, the Annie E. Casey Foundation, etc.
  • Coordinate informational fairs and other educational events to spread the word
  • Create and place EITC doorknob hangers on homes in low-income neighborhoods

Best practices from large employers

  • Post information in lunchrooms and other employee gathering places
  • Include information on employee websites and in newsletters
  • Enable managers as communicators to carry the EITC message

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